Privacy policy
How Carter & Sons Building Co. handles personal information submitted through this website.
Information we collect
When you contact us, we may collect your name, phone number, email address, project address or area, project type, proposed timescale, planning or drawing status, and the details you provide about the work. If you send project photographs, we will also receive those images.
How we use your information
We use the information to review and respond to your enquiry, discuss the proposed work, arrange a visit where appropriate, prepare and follow up a quotation, and maintain appropriate business records.
Our reason for using it
We use enquiry information to respond to your request and take steps towards providing the services you have asked about. We may retain appropriate records for legitimate business and legal purposes.
Who we share it with
We do not sell your personal information. We may share relevant details with trusted specialist trades, professional advisers or service providers where necessary, and disclose information where required by law.
How long we keep it
We keep personal information only for as long as reasonably needed for the enquiry, project, record-keeping or legal purpose for which it was collected.
Keeping information secure
We take reasonable steps to protect personal information from unauthorised access, loss or misuse. Information sent over the internet cannot be guaranteed completely secure.
Your rights
Depending on the circumstances, you may have rights over your personal information, including asking for access, correction, deletion or restriction. Contact us by email to make a request.
External links
This website may link to Instagram, Facebook, WhatsApp or map services. Those services have their own privacy policies.
Changes to this policy
We may update this policy if the website or the way we handle information changes. The latest version will be published on this page.